To ensure that your package is delivered correctly and on time, please ensure that your address is complete and accurate. Use the appropriate abbreviations for streets, avenues, and directions (if applicable), and ensure that all spaces are correctly inserted.

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Please note that we cannot be held responsible for packages that are delayed or returned due to incorrect information provided. In the event that a package is returned to us as undeliverable, we will issue a store credit in the form of an e-gift card for the net price of your items, excluding the shipping charges.

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If your tracking information indicates that your package has been delivered but you have not received it, please contact the delivery carrier directly to resolve the issue.

 

VYRUS GRAPHICS LLC does not hold responsibility for packages that the carrier confirms as delivered. It is important to address delivery concerns promptly with the carrier to ensure timely resolution.